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Pleasant hotel with much appreciated free upgrade to ocean view. Room rather small but perfectly satisfactory. Frendly and helpful staff. Good buffet breakfast [including hot cooked items]. Convenient parking in front of the hotel or in the square at side and rear. An front in excellent place for a stopover.

A great hotel in a good position on the river basin, lovely rooms with good spa on the same floor. good restaurant and brilliant casino. 2nd time here and would certainly stay here again. well worth staying.

Good location
Best value during the week
Good service
Friendly front desk staff
Superior to sister property Hotel Forges in terms of value ( we experienced them over the years)
Good breakfast available via room service
No ice machine: Ice cubes availability limited. Beware...
Coffee is terrible and the machine for coffee drinks providing weak watery coffee
Coffee lovers: walk next door to La Source for great espresso!
Best deals to reserve on Expedia for room only if you don’t need casino deals
Clean! Great housekeeping
Will return

Wwe stayed two nights at this hotel and were very pleased. Excellent room (De Luxe double with sea view), and very good breakfast in the panoramic dining room. We found the price very good value (especially when compared with hotels in GB, the personnel pleasant, the facilities for making tea and coffee a welcome addition. We loved the proximity of the sea, the town and port (all within walking distance), the many cafes and restaurants. Just a couple of short drives took us east and west of the town, on some high point from which the views were stunning. An excellent stay in a town which we used to visit many years ago, good to renew acquaintance with it. Some things have changed - of course - but much of the character on the port is still there though more geared to pleasure sailing than fishing nowadays.

The stay for one night was pleasant; The lady who dealt with breakfasts was charming as were the staff in general.
Good value for money especially on Friday evenings and Sunday evenings.
Sauna, Hammam jacuzzi and good sized indoor pool.
We'll definitely be coming back

I organised a group of 25 people to visit to Forges-les-Eaux for a weekend's cycling from East Sussex and we had a great time. The hotel was very clean and comfortable and just a short distance from the Avenue Vert. Yes, the hotel staff don't speak much English but the Hotel is located in France and I cant understand why everyone believes everyone should speak English if you are abroad.

The rooms were spacious and well fitted. The Continental breakfast was ideal for us and the staff very helpful. There is a secure are to leave the bikes and a good size car park.

If you are looking for a comfortable place to stay that is reasonably priced, it is well worth considering.

We stayes 2 nighs. The reception desk was most helpfull and friendly.
The room was beautiful. Large and pleassntly decorated. The bathroom was huge and very well equiped.
Breakfast was nice although who could care about food with such beautiful view...
The spa was clean and nice.
We loved every minute of our stay in the hotel

Lovely pool serviced with drinks, excellent food on terrace, lovely wine, spa and gym, air conditioned rooms, very convenient for town, very good staff, outdoor bar in summer months, overall a great choice to stay

We arrived Mid afternoon, it's a small hotel, very well fitted out and has a pleasant feel to it, dog friendly as well ( always a bonus!). Don't be put off by the Casino label, its there but does not interfere with anything at all.

The room was the best on this trip! large and airy, bright and well set out, looking across into the forest.

We were looking forward to dinner and it did not disappoint!

We took the signature menu and the wine from the sommelier's recommendation. then came the incredible coincidence! the maître d′ only turns out to be the best friend of Alex the Sommelier at our favorite UK 2* Michelin restaurant!!! That's not why we are raving about this place it was just good!!

I could list out the menu and the wine as they took the trouble to prepare a small menu and list as a present ot us and we will be taking it back to show Alex.

What I would say is follow thir lead and allow them to present the food and the Sommelier to choose the wine, you will not be disappointed!

Liked · Lovely place, we stopped only for one night but there is so much to do there, I could have stayed for a week! The outdoor pool is actually heated and really nice, the hammam as well, and the restaurant was very nice

 Disliked · Maybe the rooms need a bit of refurbishment, but it is minor it did not detract from the pleasure of our stay

Very conveniently located in the center of the city, great renovated room, nice bathroom, good wifi as well. The outdoor pool is a wonderful addition after a day of excursion. There is also a large indoor jacuzzi. Receptionist was very friendly and helpful. Worth mentioning there is a secured carpark 2 minutes away from the hotel. Would certainly recommend this hotel!!

The staff at this hotel deliver service excellence every time, they are welcoming, polite, knowledgeable, helpful - they are just brilliant. This clearly reflects the management of the hotel and as might be expected the room was perfect, clean, tidy, well appointed, spacious. All the facilities were brilliant, especially the spa and dinner in the evening was fantastic and again, served by such helpful, friendly, professional and warm staff. Can’t wait until I have the opportunity to return!

I appreciated the hotel, its setting, its calm, its location in the city. The discreet and welcoming staff. the large, pretty and comfortable room. Breakfast a bit expensive but ok.

No complaints.

A lovely little hotel with lots of character. Very good location within walking distance of the town centre. Staff are very friendly and the entry level room is spacious with a comfy bed.
Split shower room and bathroom, amenities were slightly sparse but good enough.
I was traveling on business but this is certainly more of a leisure hotel. Unfortunately, I didn't get the opportunity to experience the spa or pool but I understand they're very good as this is what the hotel is famed for.
Very comfortable overall and no issues throughout my two day stay. Should I come back to Aix for pleasure I'd certainly try Aquabella again.

Hotel in its juice. Just above the casino. Large room overlooking the park. Large municipal car park across the street. Aging hotel. Too bad because it's a beautiful building.
 

Very good hotel, a little run down but what also gives its charm, very friendly and very professional staff, a special mention for the quality of the cuisine which is really surprising for a hotel restaurant !! Tasty dishes, an exceptional foie gras like the rest of the discovery menu CONGRATULATIONS to the kitchen staff. The wine list is a little too simple for my taste, too bad for such good cuisine.

If you are a lover of Art Deco, this hotel is one of the best examples I have ever seen. Social distancing, not a problem!! This Resort hotel provides sweeping, large rooms and hallways. The Lobby/Social area is a MUST SEE!!! This top class hotel has everything! World class breakfast (perfect for Americans!) with large comfortable armchairs. If you prefer to dine outside, there are plentiful, elegant tables with white table clothes. A large outdoor pool with a diving platform, smaller pool area for children, plenty of chaise long to relax on. There is also a golf course (36 handicap or less only) and a casino. The resort has a French and a Lebanese restaurant. The service was superb!

If you are a lover of Art Deco, this hotel is one of the best examples I have ever seen. Social distancing, not a problem!! This Resort hotel provides sweeping, large rooms and hallways. The Lobby/Social area is a MUST SEE!!! This top class hotel has everything! World class breakfast (perfect for Americans!) with large comfortable armchairs. If you prefer to dine outside, there are plentiful, elegant tables with white table clothes. A large outdoor pool with a diving platform, smaller pool area for children, plenty of chaise long to relax on. There is also a golf course (36 handicap or less only) and a casino. The resort has a French and a Lebanese restaurant. The service was superb!

Attended an overnight business conference. Nice facilities, good Wifi.

Rooms are large and lovely art deco furniture and style. Car parking available for free. Staff spoke English.
Recommend for business or pleasure.

Very nice hotel, very friendly staff, nice surrounding area,
Casino in the same building, very good restaurant.
There are events at the casino.
Close to the city of Valenciennes (about 15 km).
The city has long history and has been associated with thermal waters.

Stayed here twice in 2019 and really enjoyed both times. There is so much you could actually not leave the hotel if you chose. Nice outdoor pool, nice food, nice everything really. The service at reception can be a little slow but that would be my only negative comment.

This is an old days gone by style hotel with some Art Deco feel. it is in excellent condition and very clean but in need of some upgrading. The water pressure in the shower was very weak, poor old style hairdryer but room heating was very efficient - we had to open the window to sleep. Room size seems to differ as our friends´staying next door had a much smaller room.
A definite positive was the breakfast. Great selection and the breakfast room is very pleasant. Location also good as it is very central and easy to walk around town.

Very good and well presented.

Positive: Room, location & Casino. Negative: Everything ok.

Positive: The breakfast was good but the only hot food available had meat in it. Negative: There could have been more coffee in the room. Everything else was great.